Jane
All-in-one practice management for wellness clinics — online booking, charting, telehealth, payments, reminders, and optional insurance billing — with public USD plans.
- Best for
- Health and wellness clinics — physio, chiro, massage, mental health, and similar private practices
- Price
- From $54/month (Balance; Practice $79; Thrive $99)
- HQ
- Canada (product widely used in US, UK, and other English-speaking markets)
- Profile updated
- September 26, 2026
Worth it for your operation?
Pros
- Public USD plans from $54/month with a clear feature matrix
- Online booking, charting, 1:1 telehealth, and secure messaging in the core product
- Insurance billing add-on (claims, eligibility, Claim.MD) from the same vendor
- Marketing extras (websites, reviews) on higher plans
Watch-outs
- Wellness / allied-health focus — not a full US physician ambulatory EHR with native eRx
- Insurance billing is a paid add-on, not in every base plan
- Email/SMS reminders — not scored as a full native messaging inbox
- Balance plan caps appointments; growing clinics need Practice/Thrive licenses
Score by criterion
The dark mark on each bar is the average of the 10 systems in this ranking. Criteria with higher weight pull the overall score more.
Native electronic health record with history, notes, and attachments — not a contact card with a PDF on the side.
Eligibility, claims, denials, and patient payments inside the product — not a separate billing company as the only path.
Recalls, campaigns, portals, or acquisition tools that keep the panel full after the first visit.
Native SMS or messaging inbox on the patient record, with team history. WhatsApp Business API also counts. One-way reminder blasts, portal-only chat, and marketplace apps do not.
Public plan in USD, trial, and what sits outside the monthly fee. Percent-of-collections quotes without a rate card lower the score for opacity.
English UI, clinical vocabulary, and time until the front desk and a provider can work without a long implementation project.
What ships natively
We only mark “yes” when the feature is part of the product — marketplace integrations or third-party apps do not count.
- Yes
Electronic health record
Native electronic health record with patient history and attachments
- Yes
Online scheduling
The patient books themselves via the vendor’s link, site, or app
- No
E-prescriptions
Prescriptions and certificates with digital signature without leaving the system
- Yes
Insurance billing
Insurance claims and batch billing for US payers
- Yes
Clinic billing
Accounts payable/receivable, cash, and provider payouts
- No
Native messaging
Native SMS or messaging inbox on the lead/contact card (history preserved). WhatsApp Business API also counts. Marketplace apps, Zapier, browser extensions, website chat buttons, and sibling-SKU modules do not
- Yes
Telehealth
Telehealth visit inside the product, not a link to another tool
- Yes
Patient acquisition & recall
Acquisition pipeline, campaigns, or patient recall sequences
Editorial analysis
Jane in detail
Jane is the wellness-clinic default on this ranking: booking site, chart, telehealth, payments, and a pricing page that does not hide the math.
Who it is for
Physio, chiro, massage, mental health, and similar private clinics — including US and UK practices that want English software without a hospital EHR RFP. Multi-physician medical groups should look at Tebra or athenahealth.
What drives the score
Price and learning curve are excellent. Patient relationship benefits from booking, reminders, packages, and marketing tools. Insurance is present via add-on but not as deep as ambulatory RCM leaders. Messaging mid — email/SMS reminders help, but a full two-way inbox on the patient record is not clearly the product center.
How we read the sources
Based on jane.app and the USD pricing matrix. Practitioner-count marketing figures are vendor claims.
Frequently asked questions
Is Jane a US medical EHR?
Jane is practice management for health and wellness clinics, used heavily in English-speaking markets including the US. It charts and bills; it is not positioned as a Surescripts-centric physician ambulatory suite like athenahealth or Tebra.
Why is insurance billing still marked true if it is an add-on?
Same rule as other verticals: the vendor’s own add-on counts as presence. Depth is reflected in the score — base plans without the add-on are why the axis sits below full RCM suites.
Sources consulted
Everything on this profile comes from the pages below. We did not lab-test the platform.
Profile updated September 26, 2026. Found something outdated? Corrections are welcome.