Ranking · Free plans
Permanent free CRM plans used by US and English-speaking small teams — HubSpot, Zoho CRM, Freshsales, Bitrix24, Agile CRM, EngageBay, Capsule, and Attio. Expiring trials do not belong here.
For founders, solopreneurs, and small sales teams that need a crm without a monthly seat bill.
This ranking now uses the dated review box. Scores are unchanged this pass. The daily rotation will re-read official vendor pages next.
Comparison table
Mark required features and the table shows only who has them natively. Sort by any column.
Showing 8 of 8 CRMs
| Price | Profile | |||||||
|---|---|---|---|---|---|---|---|---|
1 Zoho CRM International CRM | 7.6 | Yes | Yes | Yes | Yes | Yes | Free plan | View profile → |
2 Attio International CRM | 7.5 | Yes | Yes | Yes | Yes | Yes | Free plan | View profile → |
3 Agile CRM US-based CRM | 6.9 | Yes | No | Yes | Yes | Yes | Free plan | View profile → |
4 EngageBay US-based CRM | 6.7 | Yes | No | Yes | Yes | Yes | Free plan | View profile → |
5 Freshsales US-based CRM | 6.1 | Yes | No | Yes | No | Yes | Free plan | View profile → |
6 HubSpot CRM US-based CRM | 6.0 | No | No | Yes | No | Yes | Free plan | View profile → |
7 Bitrix24 International CRM | 5.4 | Yes | Yes | Yes | No | No | Free plan | View profile → |
8 Capsule CRM International CRM | 4.5 | No | No | Yes | No | No | Free plan | View profile → |
We mark a feature as present only when it is native to the product — marketplace integrations do not count. Click a column header to sort.
Ranking
The order is the overall score — a weighted average of the six criteria with this vertical’s weights. The score looks at the free plan only. A feature that unlocks after you add a card counts as missing.
Permanent free edition for up to 3 users and 5,000 records — leads, deals, workflow automation, standard reports, and API calls on $0. One of the most complete free sales CRMs in the English-speaking market.
Free plan (permanent, up to 3 users); paid editions from Standard
View profileModern relationship CRM with a permanent free plan for up to 3 seats and 50,000 records — email sync, API, reports, and workflows on $0. Built for startups more than classic SMB lead-routing.
Free plan (permanent, up to 3 seats); Plus from published USD/seat
View profileUS-based free CRM for up to 10 users and 1,000 contacts — deals, email campaigns, a limited automation rule/workflow set, basic reports, and API calls on $0.
Free plan (permanent, up to 10 users); paid from Starter
View profileAll-in-one free plan with CRM, email marketing, autoresponders, sequences, and live chat — marketed free for 15 users, but capped at 250 contacts on $0.
Free plan (permanent); paid All-in-One from Basic
View profileFreshworks CRM free plan for up to 3 users — contacts, accounts, deals, Kanban, and productivity apps (Gmail/Outlook). Basic workflows and richer AI/phone packs sit on Growth+.
Free plan (permanent, up to 3 users); Growth from $9/user/mo billed annually
View profileThe default US free CRM — permanent $0 tier with contacts, deal pipelines, and a reporting dashboard. Caps at two users and 1,000 contacts; advanced automation and WhatsApp are not what the free CRM is.
Free plan (permanent, up to 2 users / 1,000 contacts); paid seats from Starter
View profileFree-forever cloud workspace with basic CRM, tasks, chat, and 5 GB storage. FAQ states unlimited free users; the pricing table also labels Free as for 1–2 users — confirm the seat allowance in-account. Advanced CRM, WhatsApp, and automation sit on paid plans.
Free plan (permanent); paid cloud from Basic in USD
View profileClean, simple CRM with a permanent free plan — 2 users, 250 contacts, one sales pipeline. Automations, advanced reporting, and richer mail land on paid plans. Easy to learn; easy to outgrow.
Free plan (permanent, max 2 users / 250 contacts); Starter from published USD/user
View profileSide by side
Stuck between two? Open the comparison: scores by criterion, features, and an editorial verdict when one exists. Only the main duels appear here — editorial verdicts and pairs among the top five. Other pairs live on each CRM profile and at the bottom of each duel page.
Context
In the US and broader English-speaking market, “free CRM” usually means a permanent freemium tier — not a 14-day trial that expires into a paid seat. This ranking only includes products with a public, ongoing $0 plan. Pipedrive, monday CRM, and Close-style trials stay out on purpose.
The yardstick asks what you already get without paying: a usable pipeline, automation that fires on its own, email and reporting, native messaging on the free plan, how generous the free ceiling is (users and contacts), and how hard the product is to learn. Ceiling and automation weigh more than messaging — native SMS or WhatsApp on a permanent free tier is still uncommon.
US-based and international products sit on the same list. A Cambridge product and a Chennai product are scored with the same six slots. The score says what the free plan covers — not which brand you will like after you upgrade.
A daily rotation re-reads official pages in this cut — one category per day — price, trial, new module, URL that disappears. The box at the top says what changed and what stayed the same, so you do not have to open every vendor site. The order only moves when the public source changes the product. The $0 plan is what we re-read, not the paid upgrade path.