Agile CRM
US-based free CRM for up to 10 users and 1,000 contacts — deals, email campaigns, a limited automation rule/workflow set, basic reports, and API calls on $0.
- Best for
- Small US teams that need sales + light marketing automation without paying per seat yet
- Price
- Free plan (permanent, up to 10 users); paid from Starter
- HQ
- United States
- Profile updated
- September 26, 2026
Worth it for your operation?
Pros
- Free for up to 10 users — rare seat generosity on a permanent free plan
- Sales CRM plus marketing (branded emails, one campaign workflow) on free
- Automation rules and API (500 calls/day) listed on the free comparison
- Email tracking and 2-way email integration called out on free sales features
Watch-outs
- Contact ceiling is 1,000 on free — below the 5k bar used on this site’s contact flag
- Automation on free is intentionally thin (one rule / one campaign workflow)
- Product polish and trust signals trail HubSpot and Zoho for many buyers
- No Meta WhatsApp inbox on the free plan
Score by criterion
The dark mark on each bar is the average of the 8 CRMs in this ranking. Criteria with higher weight pull the overall score more.
A deal or opportunity board you can run on the free plan without upgrading to see stages.
A rule, sequence, or autoresponder that fires on its own on the $0 plan. Task reminders alone do not count.
Send or sync email inside the product, plus a sales report or dashboard beyond the pipeline board — all on the free plan.
Native SMS or messaging inbox on the contact or deal on the free plan. WhatsApp Business API on free also counts. Marketplace apps, browser extensions, and paid-plan-only channels do not.
How far the permanent $0 plan goes on users, contacts, and storage before you must pay. An expiring trial does not count as a ceiling.
How quickly a small team can put contacts and deals into daily use on the free plan without a consultant.
What ships natively
We only mark “yes” when the feature is part of the product — marketplace integrations or third-party apps do not count.
- Yes
3+ users on free
The free plan lists 3 or more users, or unlimited users
- No
5k+ contacts on free
The free plan page lists 5,000 or more contacts, or says there is no cap
- Yes
Sales pipeline
Visual sales pipeline
- Yes
Automation on free
A rule, sequence, or autoresponder that fires on its own on the free plan. Task reminders do not count
- Yes
Email on free
Send, sync, or track email inside the product on the free plan
- Yes
Reports on free
Sales report or dashboard on the free plan, beyond the pipeline board
- No
Native messaging
Native SMS or messaging inbox on the lead/contact card (history preserved). WhatsApp Business API also counts. Marketplace apps, Zapier, browser extensions, website chat buttons, and sibling-SKU modules do not
- Yes
API on free
Documented product API on the free plan. Zapier or Make alone do not count
Editorial analysis
Agile CRM in detail
Agile CRM sells ten free seats harder than anyone else in this ranking. The tradeoff is a 1,000-contact ceiling and a deliberately small automation allowance.
Who it is for
US SMBs with more people than contacts — a five-person agency or local sales team that will not hit 1,000 records soon. Data-heavy inbound teams will bounce off the contact cap fast.
What drives the score
Ceiling is strong on users, weaker on contacts — overall still high for a free plan. Automation and email/reporting are mid-high because free includes limited workflows, campaigns, and basic reports. Messaging stays low — no clear native two-way SMS inbox on the record. Learning curve mid.
How we read the sources
Based on agilecrm.com/free-crm and the plans-comparison matrix (users, contacts, campaign workflows, automation rules, API, reports).
Frequently asked questions
How many users does Agile CRM allow for free?
Agile’s free CRM page and plan comparison list Free for 10 users with up to 1,000 contacts and companies. That is why the user flag is true and the 5k-contact flag stays false.
Does free include real automation?
Yes, but thinly. The comparison lists one campaign workflow, a small node limit, and one automation rule on Free. Enough to score on this vertical’s automation axis — not enough to replace a paid marketing automation suite.
Sources consulted
Everything on this profile comes from the pages below. We did not lab-test the platform.
Profile updated September 26, 2026. Found something outdated? Corrections are welcome.