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bestCRM
Legal software#1 of 12 in legal

MyCase

All-in-one practice management with public per-user pricing — cases, trust billing, LawPay payments, client portal, and (from Pro) legal CRM intake plus two-way texting. Court-rules calendaring needs a subscription callout on the feature grid.

Best for
Small and midsize US firms that want transparent pricing and built-in intake on mid tiers
Price
From $50/user/mo billed annually (Basic); Pro $100; Advanced $130
HQ
United States (8am / MyCase)
Profile updated
September 26, 2026

Worth it for your operation?

Pros

  • Clear public USD rate card with 10-day trial and no credit card to start
  • Legal CRM and intake forms included from Pro upward
  • Time, invoicing, trust ledger, and LawPay payments in the same product
  • Client portal and iOS mobile app on the published feature set

Watch-outs

  • Court-rules calendaring is listed with a separate subscription note
  • Native WhatsApp is not the client channel — SMS/chat/portal are
  • Accounting depth beyond trust often sits in MyCase Accounting add-on ($39/user/mo)
  • Less UK-first than Clio or LEAP

Score by criterion

The dark mark on each bar is the average of the 12 systems in this ranking. Criteria with higher weight pull the overall score more.

Matters and deadlinesweight 1.4×
8.6

Matter intake, case status, and deadline or court-rules calendaring without a parallel spreadsheet.

Fees and billingweight 1.2×
8.4

Time, invoices, trust or client accounting, and collections in the same system as the matter — not a parallel bookkeeping tool.

Relationship and intakeweight 1.1×
8.5

Client portal, post-engagement updates, and a native path from lead to hired matter — not only a “won” stage.

Native messagingweight 0.8×
8.2

Native SMS or messaging inbox on the matter or contact card, with team history. WhatsApp Business API also counts. Portal-only chat and marketplace apps do not.

Price and transparencyweight 0.9×
8.8

Public plan in USD or GBP, trial, and what sits outside the monthly fee. Mandatory add-ons for day-to-day work lower the score.

Learning curveweight 0.8×
8.2

English UI, matter and billing vocabulary, and time until a fee earner can work without a long implementation project.

What ships natively

We only mark “yes” when the feature is part of the product — marketplace integrations or third-party apps do not count.

  • Yes

    Matters & case tracking

    Matter intake and case-status tracking inside the product

  • Yes

    Deadlines & dockets

    Deadlines, publications, and notices captured automatically, without a parallel spreadsheet

  • Yes

    Fees & billing

    Fees, invoices, cash, and collections in the same system as the matter

  • Yes

    Documents & filings

    Filing templates, DMS, or document generation in the product, not another editor

  • Yes

    Client portal

    The client follows the case in a vendor-owned login, not only by email

  • Yes

    Native messaging

    Native SMS or messaging inbox on the lead/contact card (history preserved). WhatsApp Business API also counts. Marketplace apps, Zapier, browser extensions, website chat buttons, and sibling-SKU modules do not

  • Yes

    Intake CRM

    Native intake or sales pipeline, from lead to engagement letter

  • Yes

    Vendor mobile app

    App published by the vendor itself

Editorial analysis

MyCase in detail

MyCase competes on price clarity and an all-in-one small-firm shape. Basic is $50/user/month annually; Pro at $100 unlocks intake CRM, workflows, and two-way texting. LawPay payments advertise $0 monthly software fee with processing rates.

Who it is for

US solos and small firms that want to avoid a quote-only sales process and still get matters, billing, and (on Pro) intake in one login.

What drives the score

Price and relationship/intake are excellent. Matters and fees are strong. Messaging is strong for two-way SMS on the case/contact. Court-rules as a paid add-on keeps deadlines from a perfect ten.

How we read the sources

Based on mycase.com/pricing feature and plan tables.

Frequently asked questions

Which MyCase plan includes intake CRM?

The public pricing page puts client intake forms and legal CRM on Pro and Advanced, not on Basic. Basic still covers cases, time, trust, and a limited portal.

Does two-way texting count as native messaging?

Two-way SMS on the contact earns the native messaging flag under the US yardstick.

Sources consulted

Everything on this profile comes from the pages below. We did not lab-test the platform.

Profile updated September 26, 2026. Found something outdated? Corrections are welcome.