Smokeball
Practice management built around documents and automatic time — Bill → Boost → Grow → Prosper+ plans. Client portal and case management from Boost; lead/intake depth concentrates on Prosper+ or Intake add-ons. No public dollar rate card.
- Best for
- Document-heavy firms that want matter templates, AutoTime, and Microsoft 365 workflows
- Price
- Contact for pricing
- HQ
- United States (also Australia/UK footprint)
- Profile updated
- September 26, 2026
Worth it for your operation?
Pros
- Strong document automation and practice-area templates on Grow+
- AutoTime automatic time capture on Prosper+ (add-on on Grow)
- Client portal, eSignature path, and Microsoft 365 integration story
- Prosper+ includes lead management and advanced intake
Watch-outs
- Pricing is quote-only — hurts transparency score
- Intake is an add-on on lower plans; full lead CRM is Prosper+
- No Meta WhatsApp inbox
- Heavier Microsoft-centric shape than lightweight cloud CRMs
Score by criterion
The dark mark on each bar is the average of the 12 systems in this ranking. Criteria with higher weight pull the overall score more.
Matter intake, case status, and deadline or court-rules calendaring without a parallel spreadsheet.
Time, invoices, trust or client accounting, and collections in the same system as the matter — not a parallel bookkeeping tool.
Client portal, post-engagement updates, and a native path from lead to hired matter — not only a “won” stage.
Native SMS or messaging inbox on the matter or contact card, with team history. WhatsApp Business API also counts. Portal-only chat and marketplace apps do not.
Public plan in USD or GBP, trial, and what sits outside the monthly fee. Mandatory add-ons for day-to-day work lower the score.
English UI, matter and billing vocabulary, and time until a fee earner can work without a long implementation project.
What ships natively
We only mark “yes” when the feature is part of the product — marketplace integrations or third-party apps do not count.
- Yes
Matters & case tracking
Matter intake and case-status tracking inside the product
- Yes
Deadlines & dockets
Deadlines, publications, and notices captured automatically, without a parallel spreadsheet
- Yes
Fees & billing
Fees, invoices, cash, and collections in the same system as the matter
- Yes
Documents & filings
Filing templates, DMS, or document generation in the product, not another editor
- Yes
Client portal
The client follows the case in a vendor-owned login, not only by email
- Yes
Native messaging
Native SMS or messaging inbox on the lead/contact card (history preserved). WhatsApp Business API also counts. Marketplace apps, Zapier, browser extensions, website chat buttons, and sibling-SKU modules do not
- Yes
Intake CRM
Native intake or sales pipeline, from lead to engagement letter
- Yes
Vendor mobile app
App published by the vendor itself
Editorial analysis
Smokeball in detail
Smokeball wins demos when Word, forms, and automatic time are the bottleneck. It loses comparison shoppers who refuse to talk to sales for a number.
Who it is for
Transactional and document-heavy US (and allied) practices that will trade price opacity for AutoTime and templates.
What drives the score
Matters/documents excellent. Fees strong. Price weak by design. Messaging scores for native SMS/inbox on the record. Intake true because Prosper+ publishes lead/intake as product (profile assumes the full platform buyers actually shortlist).
How we read the sources
Based on smokeball.com/pricing plan and FAQ copy.
Frequently asked questions
Why is the price score low if Smokeball is popular?
The official pricing page lists Bill/Boost/Grow/Prosper+ features but tells firms to request a personalized quote. Opacity lowers the price axis — it is not a claim that Smokeball is “expensive.”
Which plan includes intake?
Prosper+ lists lead management and intake included. Boost/Grow show Intake as an add-on on the public comparison.
Sources consulted
Everything on this profile comes from the pages below. We did not lab-test the platform.
Profile updated September 26, 2026. Found something outdated? Corrections are welcome.