Comparison · Free plans

Bitrix24 vs Agile CRM

Agile CRM markets 10 free users with light sales/marketing automation and a 1,000-contact cap. Bitrix24 markets a free forever workspace with basic CRM and a disputed unlimited-user story — but email, WhatsApp, and sales automation sit on paid plans.

Updated September 26, 2026

International CRM

Bitrix24

5.4

Weakout of 10

Free-forever cloud workspace with basic CRM, tasks, chat, and 5 GB storage. FAQ states unlimited free users; the pricing table also labels Free as for 1–2 users — confirm the seat allowance in-account. Advanced CRM, WhatsApp, and automation sit on paid plans.

Free plan (permanent); paid cloud from Basic in USD

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Higher scoreUS-based CRM

Agile CRM

6.9

Fairout of 10

US-based free CRM for up to 10 users and 1,000 contacts — deals, email campaigns, a limited automation rule/workflow set, basic reports, and API calls on $0.

Free plan (permanent, up to 10 users); paid from Starter

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Criteria where Bitrix24 wins

Ties

Criteria where Agile CRM wins

Editorial verdict

How to choose between them

Both products sell free-seat generosity. They spend the free tier differently.

Agile keeps you inside a CRM + light marketing box with a real (thin) automation allowance and a hard 1,000-contact wall. Bitrix24 gives you chat, tasks, sites, and a basic deal CRM — then charges for the sales features many teams assume are free.

If your pain is “I have more people than budget,” confirm Bitrix24’s in-account seat limit, then compare Agile’s simpler CRM against Bitrix’s suite tax on attention. If your pain is “I need sequences on $0,” Agile’s free column is the more honest match.

Score by criterion

In green, who wins the criterion. The overall score uses free plans weights: free-plan ceiling and automation on free weigh more.

CriterionBitrix24Agile CRM

Pipeline on free1×
A deal or opportunity board you can run on the free plan without upgrading to see stages.
7.0
7.6
Automation on free1.3×
A rule, sequence, or autoresponder that fires on its own on the $0 plan. Task reminders alone do not count.
3.5
7.2
Email and reporting on free1×
Send or sync email inside the product, plus a sales report or dashboard beyond the pipeline board — all on the free plan.
4.0
7.4
Messaging on free0.7×
Native SMS or messaging inbox on the contact or deal on the free plan. WhatsApp Business API on free also counts. Marketplace apps, browser extensions, and paid-plan-only channels do not.
2.5
2.0
Free-plan ceiling1.4×
How far the permanent $0 plan goes on users, contacts, and storage before you must pay. An expiring trial does not count as a ceiling.
9.2
8.2
Learning curve0.8×
How quickly a small team can put contacts and deals into daily use on the free plan without a consultant.
4.2
7.0
Overall score
5.4
6.9

Native features

Only what is part of the product counts. Marketplace integrations or third-party apps are out.

FeatureBitrix24Agile CRM

3+ users on freeYesYes
5k+ contacts on freeYesNo
Sales pipelineYesYes
Automation on freeNoYes
Email on freeNoYes
Reports on freeNoYes
Native messagingNoNo
API on freeNoYes

Compare with another rival

Each pair has its own page. The ranking only highlights the main duels — the rest are here and on each CRM profile.

Compare Bitrix24 with

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