Comparison · Insurance

Pipedrive vs Agent CRM

Pipedrive and Agent CRM side by side for insurance: scores by criterion, native features, and pricing.

Updated September 30, 2026

Generic CRM

Pipedrive

3.9

Weakout of 10

Mature pipeline CRM with a large marketplace. No policy book, carrier commissions, or comparative quoting — insurance pieces arrive via third-party apps or a separate AMS.

Paid plans in USD (14-day trial)

Read full profile Official site

Higher scoreInsurance software

All-in-one sales and marketing CRM for insurance agents — pipelines, power dialer, two-way SMS, funnels, and pre-built “Branning Bundles” for Medicare, life, P&C, and more. Public $97/month after trial. Not an AMS and not a commission ledger.

From $97/mo after a 14-day trial; carrier fees for SMS and calling extra

Read full profile Official site

Criteria where Pipedrive wins

Ties

Criteria where Agent CRM wins

Score by criterion

In green, who wins the criterion. The overall score uses insurance weights: policies and book of business and commissions and carrier money weigh more.

CriterionPipedriveAgent CRM

Policies and book of business1.4×
Policy records — number, coverage, carrier, and status — without a parallel spreadsheet or a second system of record.
2.2
3.2
Commissions and carrier money1.2×
Commission tracking, splits, or carrier-statement reconciliation in the same product as the policy — not a sibling SKU or a spreadsheet.
1.6
2.4
Renewals and retention1.1×
Renewal workflow, alerts, and retention on the in-force book — not only a “won” stage or a new-business funnel.
4.2
5.2
Native messaging0.9×
Native SMS or messaging inbox on the client or policy card, with team history. WhatsApp Business API also counts. Portal-only chat and marketplace apps do not.
3.5
8.6
Price and transparency0.8×
Public plan in USD, trial, and what sits outside the monthly fee. Mandatory add-ons for day-to-day AMS work lower the score.
6.4
8.4
Learning curve0.8×
English UI, policy and commission vocabulary, and time until a producer or CSR can work without a months-long implementation project.
7.6
8.2
Overall score
3.9
5.5

Native features

Only what is part of the product counts. Marketplace integrations or third-party apps are out.

FeaturePipedriveAgent CRM

Policy book of businessNoNo
Commissions & carrier moneyNoNo
Renewals & retentionNoNo
Multi-carrier quotingNoNo
Insurance complianceNoNo
Native messagingNoYes
Sales pipelineYesYes
Vendor mobile appYesNo

Compare with another rival

Each pair has its own page. The ranking only highlights the main duels — the rest are here and on each CRM profile.

Compare Pipedrive with

Compare Agent CRM with